When it comes to determining how good a company is, it all depends on what its clients have to say.
So, let’s look at what some of Iden’s Dealer Services’ clients have to say about the company’s auto detailing, reconditioning, and aftermarket add-on installations services.
“Iden’s and their hard-working team came in on short notice, setup a beautiful shop, immediately reduced our turn times on detailing/recon, increased our sales of clear-bra/tint and quality of work, helped us see better gross, all while taking the managing and employing side of things off our plate. Thanks to Iden’s help, we just came off of one of the most successful fixed operations months as a tribute to allowing my team more time to focus on customer pay opportunities!! Our people love it, and so do our customers!”—Rory Klein, dealer at Klein Honda.
“Kevin Iden and his team of great people have the best on-site program for a dealer looking to turn cars faster, increase quality for maximum gross, and take away the headaches and time required to manage a detailing/recon department.
My people now concentrate on sales and service while Iden’s nails the rest! They have also helped us realize additional profits by way of assisting us in selling more non-cancellables like films (clear-bra and tint), as well as offering their services through our service drive. We couldn’t be happier!”—John Dionas, owner of Peninsula Subaru.
Such testimonials stand as a testament to the prowess that Iden’s Dealer Services has made over the years in delivering seamless dealership reconditioning, detailing, and protection services to numerous dealers. Founded by Kevin Iden in 1989 in Renton, WA, the company is today one of the largest and leading service provider of auto detailing, reconditioning and aftermarket add-on installations for dealerships in the Pacific Northwest and currently employing over 250 employees with 27 locations and growing. “Dealerships are all that we do. They hire us to take the burden of employing and managing these services off of their hands to free up their department managers to focus on sales and service,” says Kevin, the president at Iden’s Dealer Services.
With competitive pricing, less directly employed people by the dealer and less vendors to deal with, it becomes cost-effective and time-efficient for the stores that the company services. Both a customized “IdensOnline” scheduling system (that Iden’s developed and provide for free to the dealers) and its process completes the services in minimum time while maintaining the highest quality. “Our program saves the stores on carrying costs on the vehicles by turning them in less time, turning their inventory more often and helping them achieve higher gross due to higher quality,” mentions Kevin.
Over the years, Iden’s has earned a reputation as being the model of consistent quality, timeliness, and value to dealerships with custom-tailored programs. Their high quality products and professional services performed by trained, certified and uniformed personnel, help drive profits and increase customer satisfaction.
Thus it is safe to say that with Iden’s, vehicles look better and are retail-ready and on the frontline faster.