goIDit: Supercharging Dealerships for Today’s New Reality

Top 10 Dealership Management Consulting/Services Companies - 2020

Today, auto manufacturers and OEMs are vastly dependent on dealership management systems (DMS) to customize manufacturing according to customer preferences. This customer-centric approach is resulting in many dealers updating their legacy systems to mobile platforms and cloud to engage customers and build data for future references. Successfully managing and growing dealership in a customer-driven marketplace needs more than just software. To that end, many solution and service providers who understand the pain points of dealerships are investing in advanced technologies to customize their offerings to automate dealership management processes and achieve greater productivity.

In this regard, artificial intelligence (AI) based tools like virtual assistants and chatbots are helping auto dealers manage their inquiries online. These applications work best for the basic level of customer services, like checking the availability and booking an appointment for vehicle service. Besides, by utilizing virtual reality (VR), it is becoming possible to acquaint customers with the look and feel of car interiors through a 360-degree viewing experience.

Cloud-based DMS is helping dealers who have multiple branches in assessing the performance of those offices from a central place. Moreover, the cloud feature also protects the dealership data from loss or theft. The additional benefits of cloud-based DMS software include reduced IT infrastructure and maintenance costs and greater flexibility for upgrading/downgrading cloud services on an as-needed basis. On the other hand, big data analytics is providing valuable insight into dealership operations. It is allowing executives and dealership managers to identify and focus on the core drivers of profitability.

At this juncture, there is a wide variety of solutions and service providers entering the industry with a set of advanced and integrated dealership management solutions and service offerings. To help companies navigate through the best-of-breed dealership management solution and service providers, Auto Tech Outlook has compiled this edition. Besides, the magazine also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for the aspiring CIOs.

We present to you Auto Tech Outlook’s “Top 10 Dealership Management Consulting/ Services Companies – 2020.”

Top Dealership Management Consulting/Services Companies

Over the years, Iden’s has earned a reputation as being the model of consistent quality, timeliness, and value to dealerships with custom-tailored programs. Their high quality products and professional services performed by trained, certified and uniformed personnel, help drive profits and increase customer satisfaction. One of the largest and leading service provider of auto detailing, reconditioning and aftermarket add-on installations for dealerships in the Pacific Northwest

www.idensdealerservices.com

Synchronize Income Development has been very helpful since day one when we opened a brand new facility to not only run the finance department, but to make sure everything was set up correctly, efficiently, and in compliance. When Brandon Bell and Eric Edsen arrived, they took an office with only a computer, a phone, and a printer, to a full functioning finance office within the week. Brandon left after the first two weeks, and Eric has stayed to run the department by himself with a great start to success

www.synchronizeauto.com

Brainvire Infotech

Brainvire Infotech

Brainvire has fueled Fortune 500 companies and startups. Its core expertise resides in Industry 4.0 technologies like Artificial Intelligence, IoT, Machine Learning, Cloud Computing, and Blockchain. Brainvire portfolio includes companies like Walt Disney, Alghanim Industries, Landmark Group, EagleHills, Times of India, Entrepreneur, Micromo, Havells, BottleRocket, and FreshDirect. Brainvire is committed to offering time-tested contribution by innovation in the field of Information technology, that helps us create paradigm shifts in the market by building products and services that take the industry towards a better future

CrossCheck

CrossCheck

CrossCheck, Inc. is an established leader in the payment solutions industry, processing billions in check-transaction dollars annually throughout the United States. Since 1983, it has helped increase profits and reduce risk for merchants in multiple verticals: auto dealerships, auto aftermarket, power sports, medical/dental/veterinary offices, home furnishings stores, building supply centers, heavy equipment dealerships and specialty retail stores

Dealer Success

Dealer Success

The company recognize that people love their vehicles – we believe there is no reason they shouldn’t love the buying process as well. The firm has made it our mission to improve the buying experience and assist our clients in becoming more transparent and effective in their dealings with their market. The company primary goal is to offer remarkable products and services that are a win-win for our clients and their customers. We also believe that positioning ourselves and our clients ahead of the tech curve is critical for those dealerships that want to continue to grow in an ever evolving digital landscape

DealerTEL

DealerTEL

dealerTEL provides Automobile Dealers a complete communications suite including integrated Hosted VoIP (Desk Phones), Nationwide Mobile (Cellular), High Speed Internet, Call recording, Speech Analytics, CRM Integration and TruSafe Private Data Centers for the ultimate in connectivity and security. dealerTEL also offers host of exclusive additional communication enhancing products and services for your dealership. Our technology allows dealers to finally “marry” mobile phones with our Hosted VoIP phone system into a seamless cost effective communications environment

Endurance Dealer Services

Endurance Dealer Services

Endurance DS offers a broad portfolio of flexible products and programs that can be customized to specific market needs. While other companies view a sale as the end of the job, Endurance views it as just the beginning. Each sale is an ongoing relationship, supported by a customer service infrastructure that is unparalleled to any other company in the industry

Paragon Dealer Services

Paragon Dealer Services

Paragon Dealer Services has been providing dealership F&I profit solutions since 1996. Paragon’s focus is to help our dealer client grow their income in all areas of the dealership. Paragon has developed the most effective F&I sales process in the industry, implemented and supported by our talented team of training and service representatives. We partner with our dealers to set achievable growth goals, streamline process with current technology tools. Paragon represents award winning F&I products that are the leaders in the automotive industry

Telesphere Solutions

Telesphere Solutions

Offer the most advanced technology at the best price , and provide customers with the combination of having system customizations tailored to their needs. The company is an IP Telephony Integrator and Technology Consultants, leader in South Florida since 2006. We have the experience and the knowledge managing communication projects and installations specializing in providing vertical solutions per the different industries needs and yet …we will always have the personal “ touch” with our customers

The One Technologies

The One Technologies

The One Technologies is India’s top-leading and fast-growing web and mobile app development company. Provide the most reliable and cost-effective next-gen creative development, incorporating into it, research-based insights for enhancing the customer experience and satisfaction. The company work to fulfil the requirements of the clients in the area of Web Hosting, Web Development, Mobile App Development, Search Engine Optimization (SEO) Service, E-commerce Solution, Internet Marketing, Online Branding, and Enterprise Solutions

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